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When Water Damage Strikes

7/1/2020 (Permalink)

Here at SERVPRO of Petaluma/Rohnert Park, we specialize in water damage restoration. If you have recently experienced a water damage loss due to a recent storm or flood, we can help. We understand the stress that comes when your home or business has been affected by a flood or storm.

Here is some top reason why you should choose SERVPRO of Petaluma/Rohnert Park to restore your property when tragedies strike your home or business.

Prevent further structural damage or mold

  • We have a 24-hour emergency service that allows us to respond to your needs immediately.
  • Immediate action can prevent mold

We have the right tools

  • Specialize equipment to get the job done
  • Experience technicians

Fixing water damages yourself can be dangerous and time consuming

  • Please remember that water damages should be left to professionals. Without the proper tools and expertise, you can hurt yourself or someone else.
  • We can have our professional water damage experts to clean and restore you home, so you can rest at ease.
  • Our crews can have the job done quickly.

Prevent water damages to your home and belonging

  • Avoid permanent damage by contacting us right away
  • Procrastination can cost you a lot of money

Get rid of bad odors

  • Our reliable team of experts can eliminate the bad odors from your property
  • We can deodorize your home to ensure it smells clean and fresh

Call Today -SERVPRO of Petaluma/Rohnert Park 707-588-8226

The Most Common Causes of Commercial Fires

6/2/2020 (Permalink)

Commercial Fire Fire happening in a commercial building.

Commercial fire can be devastating, harming both human and property.  Every year, there are as many as 75,000 commercial building fires in the United States.  U.S. fire departments responded to about 3,300 office property fires per year.  These fires caused an annual average of 85 civilian deaths, 1,325 civilian fire injuries and $3.2 billion in direct property damage, according to the (NFPA) National Fire Prevention Association.  Though some are small and cause relatively little harm, many others pose a great risk to life and property.   Fortunately, many fires can be prevented if you’re aware of the potential hazards. Here are several of the most common causes of commercial building fires.

Human Error 

Many commercial fires can be attributed to human error and are not meant to be malicious. For example, spilling liquids on electrical equipment, leaving a coffee pot on, or burning food in the kitchen can easily cause a fire to break out. To decrease the chances of this happening in your commercial building, perform risk assessments to determine if any changes need to be implemented, provide proper staff training, and ensure fire extinguishers are easily accessible throughout the building. 

Negligence fires are the result of someone not following proper procedures and can usually be easily avoided by proper staff training. For example, storing or handling flammable items improperly or covering electrical equipment that must have air can result in a fire that causes significant commercial fire damage. 

Unfortunately, arson is a frequent cause of commercial fires, particularly in industrial buildings and factories. This may be an act of vandalism, an attempt to collect insurance money or even the work of an unhappy employee. To minimize the damage associated with arson, you may want to consider installing an automatic sprinkler system. 
Faulty Wiring/ Electrics 

Electrical issues are another frequent cause of commercial fires. For example, outdated equipment, loose or frayed wires, and overloaded plugins can spark a fire with little to no advance warning. This is why it is so important to make certain your electrical equipment, including boilers, hot water heaters, and furnaces are in good working order and able to handle their workload. To ensure your equipment/ appliances are functioning properly, you may want to invest in a portable appliance tester (PAT). 

SERVPRO of Petaluma / Rohnert Park can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. Whether your fire emergency occurs in a restaurant, motel or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (925)299-1323

Be Prepared for the Wildfires

6/2/2020 (Permalink)

If you watch the TV or read the papers, you know it's time for the wildfires! As the heat rises, and the vegetation dries, we're only a spark away from disaster. Will you be ready?

If you live on a remote hillside, or in a valley, prairie or forest where flammable vegetation is plentiful, you could be vulnerable to wildfires. These fires are usually triggered by lightning or accidents.

1. Fire facts:

  • Once a fire starts in a rural area, it is hard to control. Wildland firefighters are trained to protect natural resources, not our homes or buildings. The fact that many homes are located far from fire stations, causes longer emergency response times. Within a matter of minutes, an entire home can be destroyed by fire. Limited water supply in rural areas can make fire fighting difficult. Homes that are secluded and surrounded by woods and brush fuel fires.

2. Be prepared and have a fire safety and evacuation plan:

  • Practice fire escape and evacuation plans.
  • Mark the entrance to your property with address signs that are clearly visible from the road.
  • Know which local emergency services to call and have those numbers posted near telephones.
  • Provide access for emergency vehicles at least 12 feet wide with turnaround space.

3. Tips for making your property fire resistant:

  • Keep lawns cut, leaves raked, and the roof and rain-gutters free from leaves and sticks.
  • Keep Stacked firewood at least 30 feet away from your home.
  • Store flammable things in metal containers outside the home at least 30 feet away from buildings and wooden fences.
  • Create a "defensible space" by thinning trees within 30 feet around your house.
  • Landscape with more fire resistant plants to prevent fire from spreading quickly. For example, hardwood trees are more fire-resistant than pine, evergreen, eucalyptus, or fir trees.
  • Make sure water sources, such as hydrants, ponds, swimming pools and wells, can be reached by the fire department.

4. Protect your home:

  • Use a fire resistant or protective roofing materials like stone, brick and metal to protect your home.
  • Cover all exterior vents, attics and eaves with metal mesh screens to prevent debris from collecting and to help keep sparks out.
  • Install multi-pane windows, tempered safety glass or fireproof shutters. This helps to protect large windows from heat.
  • Use fire-resistant draperies.
  • Have chimneys, wood stoves and all heating systems inspected and cleaned every year.
  • Insulate chimneys and place "spark arresters" on top.
    NOTE: The chimney should be at least three feet above the roof, and be sure to remove branches around the chimney, or any that hang over.

5. Follow local burning laws:

  • Do not burn trash or other yard waste without knowing local burning laws.
  • Before burning anything in a wooded area, make sure you notify local authorities and obtain a burning permit.
  • Use an approved incinerator with a safety lid or covering with holes no larger than 3/4 inches.
  • Create at least a 10-foot clearing before burning debris.
  • Have a fire extinguisher or garden hose on hand when burning.

6. If a wildfire threatens your home (and you have time), consider this:


  • Shut off gas at the meter. Turn off pilot lights.
  • Open fireplace damper. Close fireplace screens.
  • Close windows, vents, doors, blinds or noncombustible window coverings. Remove flammable drapes.
  • Move furniture into the center of the home away from windows and sliding-glass doors.
  • Close all interior doors and windows to prevent drafts.
  • Gather people and pets into one room. Make plans to care for your pets if you must evacuate.
  • Back your car into the garage or park it in an open space facing the direction of escape. Leave the key in the ignition and the car doors unlocked. Close garage windows and doors.


  • Seal attic and ground vents.
  • Turn off propane tanks.
  • Place combustible patio furniture inside.
  • Connect garden hose to outside taps. Place lawn sprinklers on the roof and near above-ground fuel tanks. Wet the roof.
  • Wet or remove shrubs within 15 feet of the home.
  • Gather fire tools such as a rake, axe, handsaw or chainsaw, bucket, and shovel.

7. If you are advised to evacuate, do it! Don't wait. Choose a route away from the fire.

The secret of dealing with all disasters is being prepared!!! With a lot of thought and preparation, situations that may have been deadly, can often be dealt with safely.

Article Source: 

Commercial Restoration

5/14/2020 (Permalink)

Commercial restoration cleaning is a special type of cleaning service that is offered to buildings that have been damaged by water, fire, or some sort of national disaster. It takes a lot of knowledge and expertise to be done right, and it is important to use after the event of a disaster has occurred. No matter how much damage or how much mess is left after a fire or flood, things can be salvaged and the building or home can be cleaned. Here is more information on this type of cleaning service:

One way to use commercial restoration cleaning is to have all of your carpet professionally dried, shampooed, and vacuumed. This will either salvage the carpet that has been damaged or dirtied, or it will make the decision to replace the flooring altogether more apparent. Any type of cloth or upholstered surface can be cleaned during this process. All of the right methods and products will be used and you can count on the fact that everything will be done in order to make your carpet look like new.

Another example of this type of service is removing any type of foul odor from a home or building. No matter what caused the odor, or how potent it is, there is always a way to clean it and get rid of it. No one likes to be at home or at a commercial property while putting up with an unbearable smell. You can also have your place of business or home completely disinfected from any type of chemical or bacteria. It takes real professionals to go in and make a building safe again in the event of an accident or emergency. This keeps the place healthy and everyone that goes inside healthy and free of harmful bacteria.

If your home has been severely flooded or burnt, the best thing to do is to call in this type of restoration cleaning service as soon as possible. The longer you wait the worst the damage becomes. As soon as you get the company in to inspect your home and to start cleaning it, you will then be able to see what is salvageable and what isn't. This also makes your case with your insurance company much easier to go through.

In any type of event that takes a real commercial grade cleaning company that specializes in restoration you should not hesitate to call and get a quote.

Call us 24/7 at (707) 665-0822

Tips to Making it Through Storm

5/14/2020 (Permalink)

We have been having some major storms lately. Tornadoes, hurricanes and torrential rains have been wreaking havoc throughout the United States. It is important to be as prepared as possible if a storm is coming your way. This means different things depending on the areas in which you live. Also, storm damage varies from location to location. Weather extremes make storm damage nearly impossible to predict. Lightning, wind, ice, floods, rain, extreme cold and heat can cause all types of damage to your home.

When a storm hits it is best to be prepared. Here are some tips to help you maximize safety and minimize the inconvenience storms and storm damage can bring to your life.

1) Have flashlights with spare batteries in a location that is easy to access. Avoid candles if at all possible. It is easier than many homeowners think to leave a candle lit and have fire ravage through your house. Storm damage creates a mess but fire damage creates an environment where the effects are long lasting.

2) Purchase extra bottled water and canned foods. This will create less havoc for you encase of a long lasting power outage. It is important that you have extra water to cook with as well as to drink.

3) Use surge protectors on all major appliances. They will help eliminate the surge from entering these valuable pieces of equipment rendering them useless. If you do not have surge protection and you have fair warning a storm is headed your way unplug all major appliances and electronics.

4) Make sure you have a battery operated radio. It should be on and tuned in to a local station for regular updates.

5) If you go out after a storm has hit you area make sure to avoid down power lines. They are still full of energy and will shock you.

6) If your lights blow during a storm double check your fuse breaker box make sure that you have not just blown the fuses by asking neighbors if their power is out also. If it is the power call the electric company to make sure they are aware of the outage.

7) It is important if your power is out to conserve the energy left in your freezer and refrigerator. You can do this by limiting the times you open and close them. Dry ice is also available for purchase at local groceries if you are able to get out.

8) Of course if the power outage comes at a time of extreme cold you can store food in a cooler outside.

9) In cold weather you will want to make sure that you leave the water dripping to avoid pipes from freezing.

10) Warm clothes should be worn. Use caution with fireplaces and never use flammable liquids to start a fire. It is also important that you never use a gas stove to heat your home. This practice is unsafe and can result in more damage.

11) It is important that if storm damage occurs and you are without power that you use care and caution in running generators.

It is important to note that after a storm you should immediately restock your emergency supplies. It is likely that the season of storms is upon you and that it won't be the last one through your area. Storm damage cannot be prevented but it can be managed. Your reaction in the situation will likely determine how well you cope with the difficulties that come along with the aftermath of storm damage

5 Good Reasons For Hiring Commercial Cleaning Services For Your Office

5/14/2020 (Permalink)

It is common sense that most people go for a certain service or product if they find it more useful than other similar available. It is all about better options. It is true for commercial cleaning services also. With the changing times, businesses have changed and so have the customer expectations. Now people expect more quality service, value added products. Keeping this in mind, we will be discussing how commercial cleaning services could benefit over other available options.

Here are a few reasons that will help you understand how commercial cleaning services are the better option when it comes to a clean and hygienic work place.

Better, faster Cleaning Services

Though faster is not always better, but in this particular case it actually is. Office premises vary in area and a single business could extend to more than one building and floors. What these companies excel in is the art of cleaning a premise comprehensively at a professional pace. That does not mean that just to do the jobs in standard predefined timings they would overlook the nooks and corners or do a less than thorough job. The manage it by using high tech cleaning equipment covering more area in lesser time, and by training their staff to make maximum use of their time and technology.

Competition among rival cleaning services

One good thing that has happened in the recent times is that due to the highly competitive prevailing market conditions the benefit of the resulting higher cleaning standards has gone in favor of the customer. Now you have the option of getting better quality services at highly competitive prices.

Use as you choose - Flexible working schedule

As an option against hiring your own cleaning crew, outsourcing such work to a professional service provider gives you the benefit of selecting your own cleaning frequency. Every organization has its own preference and requirement for getting the office premises cleaned. If you are a small or a medium sized business concern you may not require a daily cleaning and hence could go for a biweekly cleaning schedule or may if you feel once a week cleanup is good enough for you, you could make arrangements with the cleaning company for the cleaning work to be done like that.

After hours cleaning services

The biggest advantage of hiring a professional cleaning company is that you can have the work done after or before your office working time. What this means is that you get a clean work place less the hassles of your staff being disturbed during the work hours. However, you could arrange to have mixed services such as off time cleaning and minimal presence of the cleaning crew during work hours just to take care of the odd spill.

Value added services

Like any other business, some of these commercial cleaning services have added more diversity to their mainstream cleaning business. They are now offer value added services such as water damage restoration, fire damage restoration, sanitizing, and pest control and so on...

How to Prepare For Storms and Hurricanes

5/14/2020 (Permalink)

Fortunately with today's advance technology, meteorologist has the ability to use scientific principles to explain, understand and observe the forecast through computer programs, Doppler radar and satellite.  Knowing where storms are now can help forecasters predict where storms will be tomorrow and the next day. Though storms or hurricanes may not always be predictable, it should be taken seriously and this required that we be prepared. 

Here are some useful tips to help you and your family prepare for the storm or hurricane:

  • Tune In - Pay attention to local weather reports on radio, television, or the internet.
  • Create an Emergency Plan - Discuss with your family or household members on preparing escape routes from your home.  Make sure to have means of communication (e-mail, phone and cell phone) and set places to meet.  Plan for your pets should you need to evacuate.  Most shelters will accept service animals.
  • Stock Up on Emergency Supplies - Stock non-perishable food supplies, a first-aid kit, a battery-powered radio, flashlights, and extra batteries in air-tight containers.
  • Prepare your Home - Check your roof regularly to make sure it’s in good condition.  Keep gutters, down pipes and drains clear.  Remove tree branches that are close to your house.  Fix any corrosion, loose fittings and rotting or termite-affected timber and secure loose items around your property.
  • Fill up Car & Get Cash - Fill up as soon as a storm looks like a possible threat. Similarly, don't wait to get cash because you might need to purchase supplies after the storm.

If you are experiencing the unfortunate storm damage to your home or business, give SERVPRO of Petaluma / Rohnert Park  a call at (707) 588-8226. We can help restore your property to preloss condition and make it, "Like it never even happened."

Include Your Pets in your Fire Safety Plan

5/5/2020 (Permalink)

Dog chewing electric cables Chewed up cables can cause a fire

Our pets are part of our family. Some consider their dogs and cats to be children. They provide companionship and add joy to our lives. It is not something we like to think about, but keeping our pets safe during a fire or natural disaster is something we must prepare for. A home fire is the most top of mind event we can prepare for through prevention and safety awareness. In fact, fire kills more people in the US than all natural disasters combined with over 1.6 million fires in 2007. However, there are many other emergencies that can separate pets from their owners, such as tornadoes, hurricanes, and floods. It is important to keep our pets and families safe by being prepared.

Fires can occur through a variety of causes including candles, natural disasters, lightning, smoking, Christmas trees, electrical, gas leaks, fireworks, space heaters, arson etc. However the top causes for home fires (38%) are from cooking and heating accidents, according to the USFA. In fact, December, January and February are top months due to colder weather. In the spring and summer months, lightning fires are more prevalent.

According to the NFPA, a home fire is reported every 79 seconds to a fire department and 4 out of every 5 fire deaths result from home fires. Only 25% of home fires occur at night, so many occur during the day when you are not home with your pets.

Some things to prevent and prepare your home and pets from fire and natural disasters:

  • Install and frequently check smoke alarms, chimneys, grills, etc.
  • Keep pets away from candles, grills, open flames, etc and never leave a home and pet unattended with an open flame. Keep flammable items such as dishtowels and oven mitts away from what you are cooking.
  • Make sure neighbors know you and your pets, and that they have an emergency number for you and your vet's number. If you feel comfortable, give them a key and your alarm code.
  • Have a plan. Decide in advance how your family will handle a fire or disaster and review often, including how to handle the pets. This includes having a plan for animals that are in crates or confined to a room while you are away.
  • Have a doggie or kitty door installed.
  • Keep an emergency supply kit and include pet items such as food or medication, vaccination records, leashes and a favorite toy to comfort your pet.
  • Make sure your animals wear ID tags and/or are micro chipped in case they get separated from your family or get spooked and separated from your home.
  • Clearly mark the front and back entrances with a Pet Safety sticker to alert emergency workers that there are pets inside your house. 

Keeping your furry friends happy and healthy by including them in your fire safety plans. More safety and prevention tips can be found online at the NFPA and the AKC.

Remember if you need help with fire restoration please call SERVPRO of Petaluma/Rohnert Park at  (707)665-0822

Fire Safety Plan for Kids

4/30/2020 (Permalink)

Structure damage after a fire Fire damage affected entire home.

Fires don't occur often in homes, thankfully, but when they do, everyone must know what to do. There won't be time to check a manual or read a book. The family must know immediately what to do and do it! To make that happen, there must be a fire safety plan in place, and the family must have rehearsed it.

The Fire Safety Plan

The plan itself should provide for two ways out of the house. This isn't too difficult when everyone's on the ground floor, but a second story is a little different. Remember that a fire or smoke may block the only stairway. Buy and install an emergency ladder with metal steps. Secured beneath a window, it can easily be lowered out of that window so that family members can climb to the ground. Once on the ground, children and adults alike should move to a designated meeting point that is safely away from the burning house. This allows parents and fire fighters to determine who is safe and who still needs assistance. It's important to get to the meeting point because we definitely don't want a fire fighter to risk his or her life by entering a burning home when it's not necessary.

Special Fire Safety Precautions

If you or a child are in a room behind a closed door, be sure to touch the door knob quickly before leaving the room. If the knob is hot, there is fire or hot smoke and gases in the hallway. Rather than entering a hall full of fire, plug the crack at the base of the door with a towel or piece of clothing to keep the smoke confined to the hallway. Then, hang a bed sheet or towel out of the window to let the fire department know that you need help.

Long before an emergency ever occurs, smoke detectors should be installed throughout the house. This is especially important on sleeping floors. When a child is lost in a home fire, it is usually because there were no working smoke detectors in the structure and the child slept through the developing fire. In order to depend upon them, fire detectors must be tested monthly and the batteries must be changed every six months. Let kids hear the alarm so they know it and will react to it. Change batteries when daylight savings time makes its changes.

Every home should have at least one fire extinguisher in the kitchen. Provide a second one in the garage. Check each one monthly to ensure it has pressure, and have them serviced each year. This ensures the unit will be ready to perform when you need it. Learn how to use the fire extinguisher and then show everyone else in the family how to use it. While you are desperately trying to put out that nasty grease fire on the stove is no time to learn to use an extinguisher.

Place plenty of flashlights, usually one for each bedroom, and spare batteries throughout the house. If the house begins to fill with smoke or there is a power outage in the middle of the night, each child is able to find their way out. Likewise, each bedroom and the kitchen should have emergency numbers posted, especially 911. Arrange to take your kids to the local fire station so that they can meet a real fire fighter. This will help to reduce the "scary image" created by a fire fighter in full fire fighting gear in a dark, smoke-filled hallway.

Child Fire Safety Exiting Plans

As cold-hearted as it sounds, encourage kids to get out of the house immediately without looking for family pets. To search through a smoke-filled house or apartment to find a dog or a cat can put a child at serious risk. Animals often find their way out, and more than one pet has been saved by a fire fighter.

Teach children to crawl out of a smoke-filled room or hallway. Hot smoke and gases rise to the ceiling, so the available oxygen is near the floor. If a child's clothing catches on fire, as it might in a cooking fire, teach your family to stop, drop and roll. This reduces the oxygen available to the burning clothing and puts out the fire.

Ensure every family member makes it out safely by developing and practicing a home fire safety plan. Provide two exits for every room and make sure kids know how to use them as well as fire extinguishers, emergency telephone numbers and flashlights. Check smoke alarms monthly. Teach everyone to stop, drop and roll in order to put out a clothing fire.

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If you are in need of fire restoration please call SERVPRO of Petaluma/Rohnert Park at 707-665-0822

Put Property Owners Back in Control

4/13/2020 (Permalink)

Our number one goal is returning damaged areas and items to preloss  condition, doing all we can to make it "Like it never even happened."  Every SERVPRO Franchise Professional is dedicated to restoring both the property and the lives of the customers being helped.

Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered-whatever the case, with SERVPRO our goal is to make it "Like it never even happened."

SERVPRO of Petaluma/Rohnert Park is locally owned and operated so we’re always ready to help with any-sized flood or water damage emergencies.

 Call us 24/7 at (707) 665-0822