Water Damage Restoration Process

7/13/2017 (Permalink)

Call SERVPRO of Petaluma/Rohnert Park for excellent, effective water removal services at (707) 588-8226.

Water damage can originate from many different sources of heavy storm, floods, broken pipes or leaky roof.  The damage to your building materials can range from mild to severe depending how long it has been exposed to wet condition.  Standing water and moisture create the perfect environment for bacteria and mold.  Mold can start to grow in as little in 24 hours and if left unattended, it can be harmful to people especially those with compromised immune system.   In an event of water damage, safety is always the primary concern on any water damage job.  If you try to do this on your own, you’ll end up spending countless hours trying to figure it all out and still not come close to solving the problem.  SERVPRO Franchise professionals are highly trained and equipped with knowledge to restore your property.  Below are some steps our technicians performs during a water damage restoration.

Identifying the Source and Water Type 

We will check for the source of moisture and check for contaminated water in your home or business. The source must be stopped before any restoration or drying of the building can be successful. There are different types of water, typically categorized as either Clean, Gray, or Black and each one with different safety and cleanup protocols. If necessary, our crew will work to stop the water flow as quickly as possible to avert further damage. 

Surveying Damage and Mold 
 
Once we have determined what type of damage we're dealing with, our technicians search the home visually and with moisture detection equipment to find out what objects have been affected, and what else needs to be done. Additionally, we look for signs of mold growth, which often takes priority in a cleanup operation. 
 
Furniture and Water Removal 
 
The next step is to remove all furniture from affected areas, and then pump out water if necessary. We use industrial-grade machinery to pump water from the interior to the exterior of the home, with either a portable or a truck-mounted pump. 
 
Drying and Odor Treatments 
 
At this point, we bring out more heavy machinery to begin drying and deodorizing the affected area, to make sure no more damage or mold growth occurs and any bad smells are removed. 
 
Carpet Removal and Final Cleaning 
 
In many cases, some or all of the carpeting in a room will need replacing. We make sure to evaluate carpeting carefully for moisture so as not to incur extra expenses. Sometimes, a cleaning may only be necessary, particularly when water damage is contained early on. After that is done, final cleanup and sanitization are done on walls and objects, then furniture is brought back into the home or rooms affected. 

SERVPRO of Petaluma/Rohnert Park is locally owned and operated so we’re always ready to help with any-sized flood or water damage emergencies.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  Call us today at (707) 588-8226.